Data Protection

x789 Privacy Policy — How We Protect Your Data

Your privacy matters to us. This Privacy Policy explains what personal data x789 collects from Pakistani players, how we use it, how we keep it safe, and what rights you have over your own information.

How x789 Handles Your Privacy

Six core principles that guide how we collect, use and protect your personal data every single day.

SSL Encryption on Every Connection

Every page, cashier transaction, and login on x789 is protected by industry-standard SSL encryption. Your data travels securely between your device and our servers — we do not transmit personal or payment information over unencrypted connections.

Your Data Belongs to You

You have the right to access, correct, or request deletion of your personal data at any time. x789 does not sell your information to third parties for marketing. Your account data is yours — we are simply holding it to provide you with a functioning platform.

Payment Data Never Stored on Our Servers

x789 does not store full card numbers, JazzCash PINs, Easypaisa credentials, or any other sensitive payment authentication data on our own servers. All payment transactions are handled through certified, secure payment gateways.

No Marketing to Third Parties

x789 will never share, sell, or rent your personal information to unrelated third parties for advertising or marketing purposes. The only communications you receive from third parties will be transactional — such as payment confirmation messages from JazzCash or Easypaisa.

Marketing Opt-Out Any Time

If you have opted in to receive promotional emails or push notifications from x789, you can withdraw that consent at any time via your account settings or by contacting our support team. Opting out of marketing does not affect your ability to use the platform or receive important account notifications.

Plain English, Not Legal Boilerplate

This Privacy Policy is written to be read and understood by real players, not lawyers. We explain what data we collect, why we collect it, and what happens to it — in clear, straightforward language that reflects how x789 actually operates for Pakistani users.

Last updated: January 2026

1Introduction

x789 ("we", "us", "our") takes the privacy of every player seriously. This Privacy Policy explains in plain terms how we collect personal information from players who register and use the x789 platform, what we do with that information, how long we keep it, who we share it with, and what rights you have as a data subject.

This policy applies to all players using x789, including those accessing the platform via the website or the Android app, from within Pakistan or elsewhere. By creating an x789 account you confirm that you have read and understood this Privacy Policy and that you consent to the data practices described herein.

This Privacy Policy should be read together with our Terms and Conditions. If there is any conflict between the two documents on a privacy matter, this Privacy Policy takes precedence.

Our Commitment: x789 does not sell, rent, or trade your personal data to any third party for their own commercial or marketing use. Your data is used solely to operate your account and provide you with the x789 platform and related services.

2Data We Collect

x789 collects personal data that you provide directly during registration and account management, as well as data generated automatically when you use the platform. The table below summarises the main categories of data we collect and why:

Data Category Examples Purpose
Identity Data Full name, date of birth, CNIC number, passport number Account registration and identity verification (KYC)
Contact Data Email address, mobile phone number Account communications, security alerts, support
Financial Data PKR transaction amounts, payment method type (e.g. JazzCash, Easypaisa, Raast, bank transfer), transaction reference numbers Processing deposits and withdrawals, fraud prevention
Technical Data IP address, device type, browser type, operating system, session timestamps Platform security, fraud detection, technical troubleshooting
Usage Data Games played, bets placed, session duration, pages visited Personalisation, responsible gaming monitoring, product improvement
Communications Data Live chat transcripts, support emails, in-app messages Customer support, quality assurance, dispute resolution
Marketing Preferences Opt-in or opt-out status for promotional emails and push notifications Sending promotions only to players who have consented

We only collect data that is necessary for the purposes listed above. We do not collect sensitive personal data such as biometric data, racial or ethnic origin, or political opinions unless specifically required for identity verification and only with your explicit consent in that case.

3How We Collect Your Data

x789 collects your personal data through the following means:

Data You Provide Directly

Most of the personal data we hold about you is information you have given us yourself — when you register an account, complete identity verification, make a deposit, contact our support team, or update your account profile. You are in control of what you share with us during these interactions.

Data Collected Automatically

When you visit the x789 website or use the app, our servers and analytics tools automatically record certain technical information about your session. This includes your IP address, the type of device and browser you are using, the pages you visit, how long you spend on each page, and which games you open or play. This data is collected to maintain platform security and improve the user experience — it is not used to identify you personally without also cross-referencing your account data.

Data from Payment Providers

When you deposit or withdraw using JazzCash, Easypaisa, Raast, or another supported payment method, the relevant payment provider shares a transaction reference, the amount, and a confirmation status with x789. We do not receive your full payment credentials — for example, we do not receive your JazzCash MPIN or your bank account password. Payment providers operate under their own privacy policies and security standards.

Data from Identity Verification Services

Where we use a third-party KYC or identity verification service to confirm your identity documents, that service may share a verification result and relevant extracted data (such as your name and date of birth as they appear on your CNIC) with x789. These services are bound by strict data handling agreements with us.

4How We Use Your Data

x789 uses your personal data only for legitimate purposes directly related to operating your account and providing the platform. The specific purposes for which we process your data are set out below:

  • Account management: Creating and maintaining your player account, processing login authentication, and managing your account settings and preferences.
  • Payment processing: Executing deposits and withdrawals in PKR via your chosen payment method, verifying that payment source ownership matches your registered account details.
  • Identity verification (KYC): Confirming your age and identity before processing your first withdrawal or when required for security purposes, in line with our Terms and Conditions.
  • Customer support: Responding to your queries, resolving disputes, and maintaining records of support interactions for quality assurance.
  • Security and fraud prevention: Detecting and preventing unauthorised access, fraudulent transactions, bonus abuse, or any other suspicious activity on the platform.
  • Responsible gaming: Monitoring gameplay patterns to identify potential problem gaming behaviours and to apply deposit limits, loss limits, or self-exclusion where requested or required.
  • Marketing communications: Sending you promotional emails, push notifications, or SMS messages about x789 bonuses, new games, PSL betting offers, and other promotions — but only if you have opted in to receive these communications.
  • Platform improvement: Analysing aggregated and anonymised usage data to understand how players interact with x789 and to improve the platform's performance, game selection, and user experience.
  • Legal and compliance obligations: Retaining records as required and cooperating with lawful requests from competent authorities where legally required to do so.
Marketing Emails: If you have opted in to x789's promotional communications, you can unsubscribe at any time by clicking the unsubscribe link in any marketing email or by updating your preferences in your account settings. Opting out will not affect transactional messages such as deposit confirmations or security alerts.

5Payment Data & Financial Privacy

All financial transactions on x789 are carried out in Pakistani Rupees (PKR). x789 supports JazzCash, Easypaisa, Raast, bank transfer, debit and credit cards, and other mobile wallets. Each of these payment channels is operated by an independent provider with its own security infrastructure and privacy policies.

x789 does not store full card numbers, CVV codes, JazzCash MPINs, Easypaisa account passwords, or any equivalent payment authentication credentials on our own servers. When you initiate a payment, you are interacting with the payment provider's secure interface. x789 only receives the outcome of the transaction — success or failure — along with a transaction reference number and the PKR amount.

Transaction records (amounts, dates, payment method type, and reference numbers) are retained on x789's systems for account management and, where required, for a minimum period for record-keeping purposes. These records are accessible to you in your account's transaction history at any time.

Safe Transactions: x789 uses SSL/TLS encryption on all cashier pages. Never share your JazzCash or Easypaisa PIN with anyone — x789 support staff will never ask for it.

6Sharing Your Data

x789 does not sell, rent, or trade your personal data. We share your information only in the limited circumstances described below, and only to the extent necessary for each purpose:

Payment Processors

To process your deposits and withdrawals, x789 shares the necessary transaction details with your chosen payment provider (e.g. JazzCash, Easypaisa, Raast, or your bank). The information shared is limited to what is required to execute the specific transaction.

Identity Verification Partners

Where x789 uses a third-party KYC service to verify your identity documents, we share the relevant identity data you have submitted (such as a copy of your CNIC) with that service provider. These partners are contractually bound to process your data only for the verification purpose and to apply appropriate security standards.

Technology and Hosting Partners

x789 uses third-party technology providers for hosting, analytics, customer support tools, and other platform infrastructure. These providers process data on our behalf as data processors and are bound by data processing agreements that restrict how they handle your information.

Game Providers

Some games available on x789 are provided by third-party game studios. These providers may receive anonymised session data (such as game round IDs and bet amounts) for the purpose of game reconciliation and technical support. They do not receive your personal identity data unless you have a direct support interaction with them.

Legal Disclosure

x789 may disclose your personal data to competent authorities if required to do so by applicable law or a valid legal order. We will notify you of any such disclosure where we are legally permitted to do so.

7Cookies & Tracking Technologies

x789 uses cookies and similar technologies on its website to make the platform work properly and to improve your experience. A cookie is a small text file placed on your device by a website. Cookies do not contain executable code and cannot access files stored on your device.

Types of Cookies We Use

  • Essential cookies: Required for the platform to function — for example, keeping you logged in during a session, remembering your language and currency preferences, and maintaining your active game session. These cannot be disabled without breaking platform functionality.
  • Analytics cookies: Help us understand how players use x789 — which pages are most visited, where players drop off, and how they navigate between sections. This data is aggregated and anonymised where possible.
  • Security cookies: Used to detect suspicious login attempts, flag unusual activity, and protect your account from unauthorised access.
  • Preference cookies: Remember your settings such as odds display format, notification preferences, and any customisations you have made to your account dashboard.

You can manage or disable non-essential cookies through your browser settings. Please be aware that disabling certain cookies may affect the functionality of the x789 platform — for example, you may need to log in again on each visit if session cookies are blocked.

8Data Security

x789 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

  • SSL/TLS encryption across all website pages, the mobile app, and the cashier to protect data in transit.
  • Encrypted storage for passwords and sensitive account data — passwords are hashed and salted and are never stored in plain text.
  • Access controls limiting which x789 staff members can access player account data, based on the principle of least privilege.
  • Two-factor authentication (2FA) available for player accounts to add an extra layer of login security.
  • Regular security reviews of our platform infrastructure, payment integrations, and data handling practices.
  • Fraud monitoring systems that continuously analyse login patterns, transaction behaviour, and gameplay for signs of account compromise or fraudulent activity.

Despite these measures, no online platform can guarantee absolute security. If you suspect that your x789 account has been accessed without your authorisation, please contact our support team immediately and change your password. We will investigate and take appropriate action as quickly as possible.

9Data Retention

x789 retains your personal data for as long as your account is active and for a reasonable period thereafter. Specific retention periods are determined by the nature of the data and the purpose for which it was collected:

  • Account and identity data is retained for the duration of your account and for a minimum period after account closure for security and record-keeping purposes.
  • Transaction records (deposits, withdrawals, bet history) are retained for account management and are accessible to you in your account history. These records are also retained after account closure for a minimum period.
  • Customer support communications are retained for a period sufficient to resolve any related disputes and for quality assurance purposes.
  • Marketing preference records (opt-in or opt-out status) are retained for as long as needed to ensure we honour your preferences accurately.

When data is no longer required for its stated purpose and the applicable retention period has passed, x789 will securely delete or anonymise it. Anonymised data — data from which all personally identifying information has been removed — may be retained indefinitely for aggregate analytics purposes.

10Your Privacy Rights

As a player on x789, you have the following rights over your personal data. To exercise any of these rights, contact our support team via live chat or the email address shown in the footer of this page.

Right of Access

You can request a copy of the personal data x789 holds about you at any time. We will provide this within a reasonable timeframe after verifying your identity.

Right to Rectification

If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it. Some data corrections may require identity verification.

Right to Erasure

You can request deletion of your personal data. Note that some data must be retained for a minimum period for security or record-keeping purposes even after your account is closed.

Right to Object

You can object to x789 processing your data for marketing purposes at any time. You can also object to processing based on legitimate interests, subject to applicable legal constraints.

Right to Data Portability

You can request that x789 provides your personal data in a structured, commonly used, machine-readable format so that you can transfer it elsewhere if you wish.

Right to Restrict Processing

In certain circumstances, you can request that x789 restricts the processing of your personal data — for example, while a dispute about accuracy is being resolved.

11Minors & Child Protection

x789 is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. Registration requires you to confirm that you are 18 or older, and we may request proof of age documents to verify this. If we discover that personal data has been collected from a minor, we will delete that data and close the associated account immediately.

If you are a parent or guardian and believe that a minor has created an x789 account, please contact our support team right away. We take child protection seriously and will act promptly on any such report. We also encourage all adults who share devices with minors to ensure their x789 account is secured with a strong password and, where available, two-factor authentication.

12Changes to This Privacy Policy

x789 may update this Privacy Policy from time to time to reflect changes in how we operate, changes in applicable law, or improvements in our data practices. When we make material changes, we will update the "Last Updated" date at the top of this page. For significant changes that affect how we use your personal data in a new way, we may also notify you by email.

We encourage you to review this page periodically. Continued use of x789 after any update to this Privacy Policy constitutes your acceptance of the revised version. If you disagree with any change, you may request account closure by contacting our support team.

13Contact Us

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or wish to raise a privacy concern, please contact the x789 support team. Our support team is available 24/7 via live chat on the platform. You can also reach us using the email address shown in the footer of this page.

For general questions about your account, games, or bonuses, please visit our FAQ page. For responsible gaming tools and self-exclusion requests, please visit our Responsible Gaming page. For the full rules governing use of x789, please refer to our Terms and Conditions.

Play Safely on Pakistan's Online Gaming Platform

Your data is protected. Your transactions are in PKR. Cricket, casino, slots and bingo — all in one place. Create your free x789 account today.

Play Responsibly. x789 is for adult entertainment only — players must be 18 or over. Set a personal budget before you play, stick to your limits, and never chase losses. Deposit limits, loss limits, session time reminders and self-exclusion are all available in your account settings. Visit our Responsible Gaming page for full details.

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